![]() If running pre v4.8 Firmware, make sure you are within 20 feet of your home wireless router.Some dual band routers offer both 2.4 ghz and 5.0 ghz networks, just make sure your grill and phone are connected to the same network. Make sure you check out your router to ensure it will be compatible with your grill. Make sure you are connecting to a 2.4 ghz wireless b/g/n network, The grill cannot connect to 5.0 ghz n/ac networks.If you are using a WEP password we recommend you update to a WPA or WPA2 password for better security for your connection. Your network must have at least a WPA password in order to update, the grill will not update on an open or unsecured wireless connection.Have you attached the WiFi aerial to the control panel and viewed the WiFi Installation video above? If yes.
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